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Privacy Policy

Last Updated: April 12, 2025

Introduction

Motolines (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motolines.com and use our services, including our mobile application (collectively, the “Services”).

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Create an account
Place an order
Subscribe to our newsletter
Contact our customer service
Participate in promotions or surveys
Post reviews or comments

The personal information we collect may include:

Name
Email address
Phone number
Billing and shipping address
Payment information
Vehicle information (make, model, year)
Purchase history
Account login credentials

Information Automatically Collected

When you access our Services, we may automatically collect certain information about your device and usage of our Services, including:

IP address
Browser type and version
Device type and operating system
Time zone setting
Pages visited and time spent on those pages
Referring website addresses
Click patterns and interactions with our Services

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a good experience when you browse our Services and allows us to improve our site.

Types of cookies we use:

Essential cookies: Required for the operation of our Services
Analytical/performance cookies: Allow us to recognize and count visitors and analyze website traffic
Functionality cookies: Enable our Services to remember your preferences
Targeting cookies: Record your visit to our Services, pages visited, and links followed

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

How We Use Your Information

We use the information we collect for various purposes, including to:

Process and fulfill your orders
Create and manage your account
Provide customer support
Send administrative information, such as order confirmations and updates
Send marketing communications (with your consent)
Personalize your experience
Improve our Services
Detect, prevent, and address technical issues
Comply with legal obligations
Protect our rights, property, and safety, and the rights, property, and safety of others

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Disclosure of Your Information

We may share your personal information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processors
Shipping and delivery companies
Customer service providers
Marketing and analytics services
IT and system administration services

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to request access to your personal information
Correction: The right to request correction of inaccurate personal information
Deletion: The right to request deletion of your personal information
Restriction: The right to request restriction of processing of your personal information
Data portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format
Objection: The right to object to processing of your personal information
Withdraw consent: The right to withdraw consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Links

Our Services may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Motolines
Email: info@motolines.com
Phone: 00973 66707079
Address: Riffa, Kingdom of Bahrain
Commercial Registration: 144868-1

Compliance with Bahrain’s Laws and Regulations

This Privacy Policy is designed to comply with the laws and regulations of the Kingdom of Bahrain, including the Personal Data Protection Law (PDPL). We are committed to protecting your personal information in accordance with these laws and regulations.